Smartsupp is a tool that facilitates live chatting with your site’s visitors, thereby helping you understand customer behaviour, improve sales and boost customer loyalty. The Smartsupp team offers the service as plans – one of them being free. The remaining two are premium packages that offer advanced features: Google Analytics connection, group statistics, API, etc. Chat messages can be answered to remotely – from an office desktop computer or a smartphone. To make the chat box your own, you could customise it to match your brand’s identity, such as changing the fonts used and colours.
Adding Live Chat Function to Your Site Was Never So Easy
- Easy setup and installation
- Free plan available
- Files cannot be sent over chat
- Missed chats can’t be retrieved